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Backing Up and Restoring Windows Small Business Server 2003Microsoft Corporation Published: July 2006 Version: 5 AbstractWindows Small Business Server 2003 and Windows Small Business Server 2003 R2 provide a reliable way to perform regular server backups for small companies. After a system failure or other disaster, you can restore your server from your latest backup. You can also restore individual files and e-mail messages, and files and list items from your company Web site, in the event they are permanently deleted. For the most up-to-date product documentation, see the Microsoft Web site at http://go.microsoft.com/fwlink/?LinkId=3326.
The information contained in this document represents the current view of Microsoft Corporation on the issues discussed as of the date of publication. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information presented after the date of publication. This White Paper is for informational purposes only. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS DOCUMENT. Complying with all applicable copyright laws is the responsibility of the user. Without limiting the rights under copyright, no part of this document may be reproduced, stored in or introduced into a retrieval system, or transmitted in any form or by any means (electronic, mechanical, photocopying, recording, or otherwise), or for any purpose, without the express written permission of Microsoft Corporation. Microsoft may have patents, patent applications, trademarks, copyrights, or other intellectual property rights covering subject matter in this document. Except as expressly provided in any written license agreement from Microsoft, the furnishing of this document does not give you any license to these patents, trademarks, copyrights, or other intellectual property. Unless otherwise noted, the companies, organizations, products, domain names, e-mail addresses, logos, people, places, and events depicted in examples herein are fictitious. No association with any real company, organization, product, domain name, e-mail address, logo, person, place, or event is intended or should be inferred. © 2006 Microsoft Corporation. All rights reserved. Microsoft, SharePoint, Windows and Windows Server are either registered trademarks or trademarks of Microsoft Corporation in the United States and/or other countries. All other trademarks are property of their respective owners.
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The Microsoft® Windows® Small Business Server 2003 R2 server software and the Microsoft® Windows® Small Business Server 2003 server software (both called Windows SBS in this document) provide a reliable way to perform regular server backups to a tape drive, external hard drive, or network share. You can use the Backup Configuration Wizard to easily configure your backup. After a system failure or other disaster, you can restore your server from your latest successful backup. You can use the Backup Configuration Wizard to configure storage for individual files and e-mail messages, so that they can be restored in the event they are permanently deleted, without restoring the entire server. You can also configure backup of your company Web site, so that you can easily restore files and list items to the site. Backing Up Windows Small Business ServerNote If you use backup software made by a company other than Microsoft, refer to the documentation included with that software to configure the backup for your server. This document applies only to Windows SBS Backup. Windows SBS provides a reliable way to perform regular server backups for small companies. To schedule and implement a backup, run the Backup Configuration Wizard from the To Do List or from the Manage Backup taskpad in Server Management. The Backup Configuration Wizard enables you to specify the following: · The location for the backup files, either tape or hard disk. We recommend backing up to tape or other portable media. · Which local folders should be excluded from the backup. · The days and time that the backup occurs. By default, the server is backed up at 11:00 P.M., Monday through Friday. You can modify the schedule to suit your business needs. · Whether an on-site user will be reminded to change backup tapes and clean the tape drive. · The number of days that deleted e-mail messages are retained. · The amount of disk space to reserve for saving snapshots of \Users Shared Folders. After a backup has been completed: Backup results are displayed in the Manage Backup taskpad in Server Management. The results show whether the backup succeeded or failed, and you can view the backup log. This information is also available in the server status reports. Note Unlike earlier versions, Windows SBS 2003 does not require an emergency repair disk. You can run the Backup Configuration Wizard again to modify settings. Shortcuts to common settings are available on the Manage Backup taskpad in Server Management. After you run the Backup Configuration Wizard, you can run a manual, unscheduled backup of your server if necessary. Use the following procedure to perform a manual backup of your server. To manually back up Windows SBS
If you use backup software made by a company other than Microsoft, you should ensure that circular logging is enabled. To enable circular logging
Restoring Your ServerAfter a system failure or other disaster, you can restore your server from your latest successful backup. In the event of a software failure, you can restore to the same computer or you can restore to new hardware. You can also restore individual files and e-mail messages if they were permanently deleted. Caution If you are restoring to a different computer than that which was originally running Windows SBS, make sure that the following items are the same on the original and the new computer: · SCSI controller. You can restore to a computer that has an IDE controller if the original computer had SCSI. · Motherboard chip set. · Number of processors. · Hard disk size. The new computer’s hard disk should contain matching volumes the same size or larger than those on the original computer. · Drive letter of the boot partition. · We recommend restoring to the same brand and model as the original computer. Important If you upgraded your server from Small Business Server 2000, you need to create a floppy disk to use when you boot from the CD before you begin the restore. To create the disk, copy Winnt.sif and Winnt.bat from the \SBSSUPPORT\UpgradeRestore folder on Windows SBS Disc 3 to a floppy disk. In Winnt.sif, be sure that TargetPath under [Unattended] is set to the same installation directory used before the restore. The default in Small Business Server 2000 is TargetPath=Winnt. In Winnt.bat, be sure that the drive letter is the same as the drive letter of your CD drive. The default is D:\. In the event of a system failure, use the following procedures to restore your server from the latest successful backup. You must perform the following tasks in order: 1. Install Windows SBS and apply any service pack for the Windows Server® 2003 operating system that existed on your server when you ran the last backup. 2. Restore the server from backup media. 3. Verify the success of the restore and rejoin client computers to the network. To install Windows SBS and apply the service pack
To restore the server from backup media
To verify the success of the restore
If you are unable to confirm the success of the restore, click Start, click Server Management, click the Information Center link, and then click Community Website or Technical Support to get information about your problem. Backing Up and Restoring Individual Files and FoldersBy default, the server is configured to take a regularly scheduled snapshot of the shared folders on the server so that users can recover files in the event they are deleted or a version is overwritten by using the Backup Wizard. Files can be recovered if they are stored in \Users Shared Folders on the computer running Windows SBS or in other shared folders on the same volume. When you enable periodic snapshots of the server, a snapshot is taken at 7:00 A.M. and 12:00 noon. When you recover a file, the version you recover is the version that was saved to the server when the most recent snapshot was taken. The amount of disk space you reserve will be used to retain files for all network users. There must be at least 310 megabytes (MB) of available disk space to enable this feature. The default amount of disk space reserved is 10 percent of the hard disk. If \Users Shared Folders is deleted or renamed, this selection is unavailable. If this folder has been renamed, change the name back to Users Shared Folders. If \Users Shared Folders has been deleted by mistake, rerun Windows SBS Setup and reinstall the Administration component. For information about how to rerun Setup, see “To modify your Windows Small Business Server installation” in Windows SBS Help. Note In addition to recovering deleted files, users can also access previous versions of a file. To restore individual filesIf a user accidentally deletes a file and you have enabled My Documents redirection, and you allocated space for deleted files when you configured your backup, try to restore the file from the client computer by using the following procedure: To restore individual files
Caution Restoring a previous version will delete the current version. If you restore a previous version of a folder, the folder will be restored to its state at the date and time of the version you selected. Any changes that have been made to files in the folder since that time will be lost. If you do not want to delete the current version of a file or folder, copy the previous version to a different location. Note You can also recover documents deleted from the shared folder on the server if you have not enabled My Documents redirection. By default, this folder is located at \\Servername\Users\Username. If there is no Previous Versions tab, this feature is unavailable. If the accidentally deleted file is not on a server share, or you cannot recover the file using the preceding method, you might need to recover the file from your backup by using the following procedure. To complete this procedure, you must be logged on as a member of the Domain Admins security group. To restore individual files from backup media
Backing Up and Restoring E-mailIf users permanently delete an e-mail message from a folder, then, they can recover the deleted message back to the folder that it was permanently deleted from in Microsoft Office Outlook 2003. You can specify the number of days to retain e-mail messages by using the Backup Wizard. The default is 30 days. This only applies to e-mail stored by using Microsoft Exchange Server, which includes e-mail delivered using the Microsoft Connector for POP3 Mailboxes. To recover deleted e-mail
Backing Up and Restoring Files and List Items in Windows SharePoint ServicesYour company Web site is based on Microsoft Windows SharePoint® Services. You can enable the recovery of Windows SharePoint Services files. If a file or list item is accidentally deleted from your company Web site, you can restore it without having to perform a full recovery from your backup media. Instead, you can create a copy of your Windows SharePoint Services database on your hard disk. Use the following procedure to schedule a task to enable you to restore Windows SharePoint Services files. To enable recovery of individual Windows SharePoint Services files
To restore Windows SharePoint Services files
To restore list items in Windows SharePoint Services
Backing Up and Restoring Update ServicesWindows SBS builds in a simple-to-use but powerful backup feature for the server. You can use this backup feature to easily backup and restore Update Services. Back up filesBecause Update Services uses Windows Server Update Services (WSUS) 2.0 as the underlying engine for managing updates, backing up Update Services involves backing up the following important WSUS 2.0 data: · The WSUS 2.0 database, which contains: · Update metadata, which contains information about updates (for example, properties). Metadata is also where End-User License Agreements (EULAs) are stored. · Information about the configuration of the WSUS server. · Information about client computers, updates, and client-computer interaction with updates. · The folder where the update files are stored. Update files are the actual files that are required to install an update on a computer. The location of the update files depends on the location you specified during Setup. Update Services Setup creates a subfolder named WSUSContent in the specified folder on the computer that is running Windows SBS 2003 R2. ConsiderationsIn addition to the information given about the data that you should include when backing up Update Services, consider the following: · By default, Update Services folders are added to the default set of backup folders. If you do not want to include the Update Services folders as part of your back up, you must manually exclude them. To do so, run the Windows Small Business Server Backup Configuration Wizard. On the Backup Data Summary page, add the folder containing your WSUS content to the list of excluded folders. · Over time, the amount of WSUS 2.0 metadata and update files can grow considerably. This can greatly increase the size and duration of your backups. You should regularly monitor the amount of WSUS data that you are backing up to ensure that you do not exceed the amount of data that your backup system can accommodate. For example, if you are currently using a back up strategy that requires only a single tape, a large increase in the amount of WSUS content could cause your backup size to exceed the capacity of one tape. To completely restore a computer that is running Windows SBS 2003 R2 with Update Services installed, you need to restore the WSUS 2.0 database. For detailed instructions about restoring WSUS content, see the "Back up and restore WSUS" section in the WSUS Help file. To do so, click Start, and then point to Administrative Tools. Click Microsoft Windows Server Update Services. On the home page for WSUS, click Help. When the help file for WSUS appears, click Back up and restore WSUS on the Contents tab. On the Back up and restore WSUS topic page under Related Topics, click Restore your WSUS server.
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